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Database Manager

Job Title: Database Manager
Classification: Full Time – Exempt
Department: Finance
Reports To: Chief Financial Officer

Job Summary:  The Database Manager is responsible for managing the organizations database software.  The Database Manager provides applications technical support for specific applications in finance, marketing, and development – wherever it is needed.  The Database Manager also provides training to assist staff in efficient use of applications.


Job Duties and Responsibilities:

  • Oversee management of all Tessitura software, including planning, and maintenance.
  • Apply and test software updates, as released by Tessitura.
  • Stay updated with new database technologies and analyze such technologies to bring into scope of existing infrastructure.
  • Manage all data integrity. Secures database by developing policies, procedures, controls and enforcing standards. Maintains database performance by troubleshooting problems. Audits to ensure the integrity of our data.
  • Provide support for the whole organization, including department specific uses of the application, such as year-over-year donor tracking, list management, and financial reconciliation.
  • Train and assist staff in the operation of software, and make recommendations on how software can assist them in their work.
  • Work with all departments on the implementation of yearly processing cycles/campaigns.  Prepare data files as required.
  • Prepare calling files as needed for telefund/telemarketing partner
  • Assist in month-end/ year-end close-out procedures for the organization.
  • Help create and update documentation to allow easy access to daily/monthly/yearly processing procedures.
  • Create specialized reports and files requested by staff and make recommendations as needed.
  • Cultivate and maintain professional relationships with all outside consultants, vendors, and user groups who can provide technical assistance and system support.


Required Skills

  • Bachelor’s degree
  • 1-3 years of database experience (knowledge of Tessitura highly preferred).
  • Working knowledge of database languages.
  • Excellent understanding of data administration and management functions (collection, analysis, distribution etc.)
  • Excellent verbal and written communication skills
  • Openness to learn existing arts management database software (Tessitura) & CRM programs.
  • An analytical mindset with problem-solving skills
  • Ability to work in a fast-paced environment with an upbeat & positive attitude.
  • Able to prioritize multiple projects and multi-level projects

Please submit a cover letter and resume to Shanna Yerdon-Walker, Human Resources Coordinator, by email at [email protected]