Updated July 2, 2021

The RPO’s top priority is the health and safety of patrons, staff, musicians, and guest artists who attend our concerts this summer. With expert guidance from Trillium Health, local, state, and national public health officials, your RPO has developed protocols that will be kept up-to-date throughout the summer to ensure that all are following best practices for everyone’s health and well-being. Your participation is expected and appreciated to help us ensure that an enjoyable time is had by all.

The following protocols and policies below reflect our current plans. Please continue to check this page regularly throughout the summer season for the most up-to-date information.

Purchasing your tickets

Due to social distancing in some areas, capacity at some venues will be limited. The RPO requires purchasing tickets in advance to ensure the best and safest experience for all.

All tickets will be issued electronically. Click here to buy tickets, or call the Patron Services Center, M – F, 10 am – 5 pm at 585.454.2100. (Due to the COVID-19 Pandemic, tickets cannot be purchased in advance, in person.)

All programs and artists are subject to change. In case of inclement weather ticket holders to the specific performance will be notified with various options regarding your tickets

Entry Protocols to All Ticketed RPO Outdoors Concerts

Is vaccination and/or negative COVID-19 test required?

Patrons 12 and up will be required to provide proof of vaccination, and/or recent negative COVID-19 test before entering venue and Children 11 and under must be accompanied by a vaccinated adult before entering venue. COVID-19 tests must be collected within the past 72 hours of the performance. Children 11 and under must be accompanied by a vaccinated adult in order to attend. We encourage downloading the New York State Excelsior Pass application on your mobile device. Please click here for details: https://epass.ny.gov/home

Musicians, staff and ushers will also be required to follow these same protocols.

 

Do I have to wear a mask?

Face masks are optional for vaccinated patrons. All unvaccinated patrons and staff are required to correctly wear face masks in all areas including parking lots, except while seated in your designated seating area. If your mask is lost or becomes unusable, another mask will be provided.

 

Do I need to keep my distance?

We recommend sitting 6ft apart from other household groups. Please respect your neighbors’ desire for a healthy RPO experience before, during, and after every event.

Perinton Center Stage Amphitheater
1350 Turk Hill Road, Fairport 14450

What can I expect from performances at this venue?

Performance areas at the Perinton Center Stage Amphitheater are open-air spaces and ADA accessible. With the health of artists and audiences in mind, performances are approximately 75 minutes long and presented without intermission.

 

Where do I park?

Perinton has two free parking lots: the lower lot off Ayrault Road, and the upper lot off Turk Hill Road. If you purchased a ticket in Section 1 or Section 2 we recommend parking in the lower lot off Ayrault Road. If you purchased a ticket in Section 2 or Section 3 we recommend parking in the upper lot off Turk Hill Road.

 

How will you be seating and maintaining capacities?

We are seating patrons in reserved seating pods that fit 1-2 people, 1-4 people, 1-6 people, and 1-8 people. All seating pods are at least 6ft apart from another seating pod. When purchasing please select a seating pod that will accommodate your entire group. Please remember to bring both a blanket and lawn chairs with you to sit on as each area has a unique landscape. Ushers will be on site to assist you to your reserved seating pod.

 

Can I bring my own food and beverages?

Concessions will not be available at this time. You may bring in your own food and beverage to the Perinton Amphitheater. Alcohol is permitted. You must be seated in a seating area to eat or drink.

 

Is there a public restroom?

Restroom facilities will be available on site and will be regularly cleaned and sanitized. Additionally, some portable restrooms will also be available on site for select performances.

Dawn Lipson Canalside Stage at the JCC
1200 Edgewood Ave, Rochester, 14618

What can I expect from performances at this venue?

The performance area is located on the tennis courts at the rear of the JCC facility. It is ADA accessible. Please check your order confirmation for instructions on your specific performance, as some require you bring your own lawn chairs. The venue is outdoors with limited or no shade coverage. Please plan and dress for weather conditions.

 

Where do I park?

Plenty of parking is available in the JCC parking lot.

 

How will you be seating and maintaining capacities?

Seating at all RPO concerts at the JCC will be general admission.

RPO Outdoors: Kids Concerts – Capacity for these concerts on June 26, July 25 and August 14 will be limited to 200 to allow for social distancing between family groups. Chairs are available. Patrons will be required to socially distance between family groups. Unvaccinated children under the age of 12 will be admitted with a vaccinated adult. Since this performance falls under the low risk category per NYS, patrons will not be asked to show proof of vaccination or negative test, but all patrons must be masked until seated.

All other concerts – For orchestra concerts on July 16 and August 6, Patrons 12 and up will be required to provide proof of vaccination, and/or recent negative COVID-19 test and Children 11 and under must be accompanied by a vaccinated adult before entering venue. COVID-19 tests must be collected within the past 72 hours of the performance. We encourage downloading the New York State Excelsior Pass application on your mobile device. Please click here for details: https://epass.ny.gov/home. Seating capacity has been significantly reduced to allow for general admission and to maintain distance between groups. Patrons will be required to bring their own chairs and ushers will assist groups to socially distance themselves in the seating area.

 

Can I bring my own food and beverages?

RPO Outdoors: Kids Concerts – The JCC will have a vendor on site for water and juice.

All other concerts – For orchestra concerts on July 16 and August 6, food and beverage (including alcohol) will be available for purchase on site, courtesy of The Hideaway.

 

Is there a public restroom?
Restroom facilities will be available on site within the JCC building and will be regularly cleaned and sanitized.

 

Bristol Mountain Ski Resort
5662 NY-64 Canandaigua, NY 14424

What can I expect from performances at this venue?

The performance is located outdoors at the Bristol Mountain Ski Resort. If you purchased VIP Seating and Dinner tickets, seating will be provided. General Admission ticket holders must bring their own lawn chairs or blankets for the performance. Please plan and dress for weather conditions.

 

Where do I park?

Free parking is available in the Bristol Mountain Ski Resort parking lot.

 

How will you be seating and maintaining capacities?

Seating capacity has been reduced to maintain distance between groups. Patrons with a General Admission ticket will be required to bring their own chairs and ushers will assist groups to socially distance themselves in the seating area. VIP Patio Seating will have seats provided.

 

Can I bring my own food and beverages?

General Admission ticket holders are encouraged to bring their own food a beverage. Concessions will also be available for purchase.

 

Is there a public restroom?
Restroom facilities will be available on site.

 

Stay Home If You Are Sick or Unwilling to Comply with Protocols

If you or a recent close contact are sick, experience CDC-recognized COVID-19 symptoms or have been diagnosed with COVID-19 within the past 14 days, we ask that you prioritize community health and stay home.

If you are not able to attend, you may exchange your tickets into a different performance, donate your tickets, turn the value of your tickets into a gift certificate, or receive a refund. Please contact the Patron Services Center, Monday – Friday, 10am – 5pm with any questions.

If you do not wish to comply with these protocols, we kindly request that you remain at home. Audience members that do not comply with these protocols will be removed from the event.