Plan Your Visit

If you’re planning on purchasing tickets or are attending a performance, here’s some of the information you need to know.

What to expect

When you arrive at Kodak Hall at Eastman Theatre, you can purchase or pick up tickets at Will Call, located in the Wolk Atrium lobby. Patrons will have their tickets scanned by an usher and be directed to the appropriate level and lobby. Food and drink are available for purchase at Betty’s Cafe in the orchestra lobby and can be pre-ordered for pickup during intermission. Keep in mind only water bottles are allowed inside Eastman Theatre. Philharmonics and Pops concerts typically last 2 hours with a 15 minute intermission. For more details, visit the FAQ section below.

frequently asked questions

RPO-seating-KodakHall
About The RPO

Patron Services

Basic information for our Patron Services Center and amenities at certain venues we hold concerts.

RPO-heartbeat-rochester-community
Know Before You Go

Experience Rochester

From our city’s rich history to the plethora of activities, businesses, and dining options, there’s plenty of . . .

RPO-Travel-header
Know Before You Go

Travel & Parking

We want to make your performance experience as convenient and memorable as possible.